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+--- Thread: Help (/showthread.php?tid=3541)



Help - AEA1 - 01-08-2017 06:12 PM

Help please. Been playing titanfall2 via psn for bout a month now. Then this morning, i could not sign in to the ps network. Keeps telling me the error code ws 37397-9. Tried following the suggested actions given by the ps4. Stillnothing. Anyone had the same problem?


RE: Help - Fox - 01-08-2017 11:11 PM

Supposedly, it's an issue where in Sony banned your IP address for some reason. Although there's a bunch of solutions floating around.

http://www.playstationlifestyle.net/2016/05/26/psls-help-desk-ps4-ws-37397-9-error-fix/#/slide/1

Quote:WS-37397-9 Error Code:
Connection Error

Step 1: Turn off the PlayStation 4 by pressing the power button on the front panel. The power indicator will blink for a few moments before turning off.
Step 2: Once the PlayStation 4 is off, press and hold the power button. Release it after you've heard two beeps: one when you initially press, and another 7 seconds later.
Step 3: Connect the DualShock 4 controller with the provided USB cable and press the PS button on the controller.
Step 4: From the list of options select Rebuild Database and press “X”. Once the process is complete the PS4 will restart.
Step 5: Run the Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network.

Another trick you can try us to reset your modem and router's MAC address.


RE: Help - R.Leonhardt - 01-09-2017 01:41 PM

Woahh... Doc, really? Nag Tititiefall 2 ka rin pala? There's no one in my friends list na nag tititiefall..


RE: Help - AEA1 - 01-09-2017 10:51 PM

tried the trick above. Nope, didnt work. Am using my phones mobile data for titsnfall. So no router or modem to switch off. May buy a mobile hotspot this week. If i can get off work.. Will search you guys in psn